Privacy Policy

Privacy Policy

Policy overview

This privacy policy explains how Sweet Artisan processes personal data when you use bamouce.shop, place an order, ask about a subscription, or contact us about bakery services. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

You may ask us to confirm whether we process your personal data and to provide a copy where required. You may also request correction, deletion, restriction, or objection in appropriate cases. If you believe information is inaccurate or no longer needed, we will review the request and respond according to the applicable legal rules.

Your rights are available subject to applicable law and the context of the request.
Requests

How to Make a Request

To protect your information, we may ask for details that help us verify your identity and locate the relevant records. We will review the request, assess whether any legal exception applies, and respond through the same channel or another reasonable channel if needed.

We may need to verify identity before acting on a rights request.
Data Retention

Retention of Data

We retain personal data for the period needed to handle your request, manage an order or subscription, maintain business records, and meet legal obligations. When data is no longer needed, we delete it or anonymize it unless we must keep it for compliance, dispute handling, or recordkeeping purposes.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Updates

If we make material changes, we will update this page and may provide an additional notice where appropriate. The version in force is the one published on the website at the time you review it.

We may revise this policy when our practices, legal duties, or website features change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

We may process identification details, contact details, inquiry content, order specifications, collection or event preferences, and allergen information you choose to provide. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the site.

The data collected depends on the way you use the website and place requests.
Data Sources

How We Receive Data

We receive data when you submit a contact form, send an email, call us, or take part in a scheduled consultation. Some technical data is generated automatically when you visit the site or interact with its pages.

Most information comes directly from your messages, forms, and order-related exchanges.
Cookie Types

Cookie Types

We use cookies for essential site operation and to remember privacy preferences. We do not confirm the use of analytics or advertising cookies. Cookies may be session-based or persistent depending on their function.

Only limited cookie categories are used on this site.
Cookie Controls

Cookie Controls

You can manage cookies through your browser settings and, where available, through the site’s preference controls. Essential cookies support basic operation, while preference cookies remember privacy choices. If you disable certain cookies, some features may not function as intended.

Cookie choices are limited to essential functions and privacy preferences.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We process personal data to respond to inquiries, review order or subscription details, confirm production schedules, provide written order or allergen information where applicable, manage collection or delivery arrangements, maintain website security, and support technical operation of the site. We may also use data to meet legal, accounting, or recordkeeping duties.

Note
We use personal data only for the purposes described below.
Third-party sharing

Operational Sharing

We may share personal data with operational partners that help us deliver website functions, process messages, support technical delivery, or maintain security. These recipients are expected to use the data only for the assigned purpose and to handle it under appropriate confidentiality and security obligations.

Note
Any service provider receives only the information needed for its task.
GDPR

Overview

GDPR Overview

Under GDPR, we process personal data on a lawful basis that matches the purpose of the processing, such as handling your request, performing a contract-related step, meeting legal obligations, or relying on legitimate interests where appropriate. We keep the scope of processing limited to what is needed for the website and our bakery operations.

Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in relevant cases, other users covered by EU data protection rules.
This section is intended for users whose data is protected by GDPR.

Rights

Your GDPR Rights

Where GDPR applies, you may have the right to access your data, request correction, ask for deletion, object to certain processing, request restriction, and receive portability in some situations. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal retention duties or by the need to keep records for operational or compliance reasons.

GDPR rights are handled case by case and may depend on the legal basis for processing.

Contact for Privacy Matters

Email contact
info@bamouce.shop
Telephone contact
+33 6 14 92 74 31
Postal address
319 Avenue du Maréchal de Lattre de Tassigny, 59700 Marcq-en-Barœul
Privacy contact

Use the contact details below for privacy questions, access requests, or other data protection matters.